Terms of use

PERSONAL DATA – PRIVACY POLICY

Alfanet shop and ALFANET LTD, its parent company, are the sole custodians of the information collected on this website. Alfanet shop has access only to that personal information which you voluntarily provide via your direct contact. Your information is used only for the specific purpose of that contact. Alfanet shop will not share your personal information with any third party, other than as necessary to fulfill any order or request. Unless otherwise directed, Alfanet shop may contact you via email to inform you of specials, new products or services, or changes to this privacy policy.

Moreover when your personal information is submitted to Alfanet shop via this website, that information is protected both online and offline. Personal information, such as your contact and billing information, is encrypted and securely transmitted to Alfanet shop. Upon your request of submission for service on Alfanet shop website, such as ordering a product, requesting customer service, requesting a call-back, or certain marketing materials, the information provided by you will be used to fulfill the request. In order to do so, your information may be shared with third parties, such as financial institutions or shipping carriers. Alfanet shop may also contact you regarding a particular transaction as part of a customer satisfaction survey or for market research purposes ONLY.

CUSTOMER OBLIGATIONS

In order for the customers to make purchases and place their laptop part orders, they have to register with our online store shop.alfanet.gr and complete accurately all the information in the relevant order form. The customers are also obliged to enter a valid work or home address for the delivery of all the purchased items and are solely responsible for keying in the correct address details.

PAYMENT TERMS

All purchases from shop.alfanet.gr can be processed in the following ways:

• By credit, debit and prepayed card (visa, mastercard, maestro, american express)
• By bank deposit or transfer
• By PayPal

PRODUCT AVAILABILITY

Alfanet shop’s online database is constantly updated with the new product arrivals. However, if the products you’ve ordered are not available, Alfanet shop will contact you within a reasonable time after placing your order in order to provide you with a new delivery time. In such case, you are always entitled to submit an order cancelation. Otherwise your order will executed according to the new time schedule.

TIME DELIVERY

Products ship with TNT Express and they are delivered within 1 to 3 days after the day they were shipped.

LIABILITY

Alfanet shop can not be held liable for any customer losses that may result from the non-execution of their order. It is also explicitly agreed that in the event of force majeure Alfanet shop reserves the right to suspend execution of any placed orders. Finally Alfanet shop does not guarantee the availability of products, but it guarantees that customers will be informed in time in case of product unavailability.

PRICING POLICY

All prices are indicated in € currency and exclude VAT, insurance, shipping and handling, unless otherwise indicated. Prices are subject to change at any time without notice and payment is due at the time of placing or submitting your order, unless otherwise agreed in writing.

WARRANTIES

Alfanet shop warranties that all products meet the specification and use as indicated within the product description for the specific product within this website. Also all new products come with the manufacturer's warranty, the main elements of which appear in the product description. In the refurbished products the guarantee is covered by Alfanet shop. If, before placing an order, you have any questions regarding our products and the warranties please do not hesitate to contact our company.

TERMS OF THE CONTRACT

Alfanet shop reserves the right to change, add or modify the content of the website as well as make any necessary amendments with regards to the terms and conditions of trade. However it has the duty to inform consumers whenever such changes occur.

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